Email Support
Send a detailed report to info@bradsking.com. We aim to reply within 24 hours on business days.
Follow Brad's Kingdom on social media and chat with fellow lords and ladies.
Reach the Brad's Kingdom team directly — no forms, just the details you need.
Strada Damiana 13 Piano 9
Phone: +01 852 0385584
Email: info@bradsking.com
Monday – Friday: 09:00 – 18:00 (CET)
Saturday: 10:00 – 14:00
Sunday & public holidays: closed
Join our Discord server for live chat, bug reports, and matchmaking. Follow @BradsKingdom on X (Twitter) for patch notes and events. For press inquiries, use the email above.
Our support team is here to help you build, defend, and expand. Check the response times below or head to the FAQ for common questions.
Send a detailed report to info@bradsking.com. We aim to reply within 24 hours on business days.
Call +01 852 0385584 during office hours (Mon–Fri, 9 AM–6 PM CET). Average wait time is under 5 minutes.
Use the in-game help menu to submit a ticket. Critical bugs are reviewed within 4 hours; feature requests within 48 hours.
Critical issues (game-breaking bugs, account security) get a first response within 2 hours. Standard queries are handled within 1 business day.
For quick answers about installation, multiplayer, and expansions, check the FAQ page. Most players find their solution there in under a minute.